FAQs

Online Payment

We are unable to take payments online. For delivery or shipping orders, please call 719-200-3001.

Please check to ensure that your billing zip code on your account matches the correct billing zip code for your card. To see your account information, click here.

Local Delivery/ Curbside Pickup

How does Local Delivery Work? 

Place your order through this website and select local delivery at checkout. Orders placed before 2PM will be delivered the same day!

When will my delivery arrive?

Our delivery driver begins delivery at 2:30 PM. Depending on where you are in the route, your delivery could arrive between 2:45 PM and 5:00 PM.

What areas are included in local delivery?

80809, 80903, 80904, 80905, 80906, 80907, 80908, 80909, 80910, 80911, 80914, 80915, 80916, 80917, 80918, 80919, 80920, 80921, 80922, 80923, 80924, 80925, 80926, 80927, 80929, 80938, 80951, 80132

Do you offer curbside pickup?

Curbside and in-store pickup are available as an option at checkout. Please select the store you want to pickup at, if you want your order to be brought out to you, please call the store you are picking up from when you arrive.

Points and Discounts

Can I get my military discount when I order online or over the phone?

Unfortunately we are not set up to honor the Military Discount online at this time. 

Can I get my rewards points?

Unfortunately we are not set up to add Firestar’s points to accounts through website orders at this time.